The Dell XPS 15 7590 is a powerful and popular laptop known for its impressive performance and sleek design. However, some users have encountered an issue where the laptop fails to wake up or power on unless the power adapter is connected. In this article, we will delve into the main features of the Dell XPS 15 7590, explore the potential causes of this problem, provide troubleshooting steps to fix it, and offer preventive measures to avoid future occurrences.
Main Features of the Dell XPS 15 7590:
The Dell XPS 15 7590 boasts several notable features that have made it a favorite among users:
- High-Quality Display: The laptop comes equipped with a stunning 15.6-inch InfinityEdge display, available in both Full HD and 4K Ultra HD options. The display offers vibrant colors and sharp visuals, making it ideal for multimedia consumption and professional tasks.
- Powerful Performance: The XPS 15 7590 is powered by Intel Core processors and offers various configuration options to suit different needs. It can handle resource-intensive tasks like video editing, gaming, and software development with ease.
- Sleek Design: The laptop features a premium aluminum and carbon fiber build, giving it a sophisticated and durable look. The slim bezels around the display maximize the screen real estate, providing an immersive viewing experience.
- Ample Storage and Memory: The XPS 15 7590 offers generous storage options, including solid-state drives (SSD) with capacities ranging from 256GB to 2TB. Additionally, it supports up to 32GB of DDR4 RAM for smooth multitasking.
Main Causes and Fixes:
- Battery Calibration: One possible cause for the issue is a misaligned battery calibration. To fix this, follow these steps:
- Disconnect the power adapter and shut down the laptop.
- Press and hold the power button for around 15 seconds to release any residual power.
- Reconnect the power adapter and power on the laptop.
- Allow the laptop to fully charge, and then disconnect the power adapter and restart it again. The issue should be resolved.
- BIOS Update: Outdated BIOS firmware can sometimes lead to power-related issues. To update the BIOS:
- Connect the power adapter to ensure uninterrupted power during the process.
- Visit the Dell Support website and enter your laptop’s service tag to find the latest BIOS update.
- Follow the provided instructions carefully to install the update. Restart the laptop once the process is complete.
- Power Settings and Drivers: Incorrect power settings or outdated drivers can also cause the problem. To address this:
- Open the Power Options in the Control Panel and navigate to the selected power plan.
- Click on “Change plan settings” and then “Change advanced power settings.“
- Expand the “Sleep” option and ensure that the settings are configured properly.
- Additionally, visit the Dell website and download the latest drivers for your laptop model, specifically the chipset and power-related drivers.
Preventing Future Occurrences:
To avoid encountering the issue in the future, consider the following preventive measures:
- Keep the BIOS Updated: Regularly check for BIOS updates provided by Dell and install them when available. Updated firmware often includes fixes for known issues and enhances system stability.
- Maintain Battery Health: Avoid frequently discharging the battery to low levels. Instead, aim to keep it charged between 20% and 80%. This practice helps maintain the battery’s overall health and reduces the risk of calibration issues.
- Optimize Power Settings: Configure the power settings on your laptop to ensure proper sleep and power-saving modes. Adjusting these settings can prevent conflicts and irregular power behavior.
- Handle the Laptop with Care: Avoid subjecting your laptop to physical shocks or dropping it, as these actions can cause internal hardware issues.
While encountering issues with a laptop not waking up or powering on without the power adapter connected can be frustrating, the Dell XPS 15 7590 offers potential solutions to resolve this problem. By following the troubleshooting steps provided, users can recalibrate the battery, update the BIOS, and adjust power settings to rectify the issue. Additionally, implementing preventive measures, such as keeping the BIOS updated and maintaining battery health, can minimize the likelihood of encountering this problem in the future.