If you’re having trouble accessing the hard reset mode on your Samsung M31, you’re not alone. Many users face this issue, and it can be frustrating when you need to reset your phone for troubleshooting purposes. However, there are several steps you can take to fix the problem and perform a hard reset on your Samsung M31.
Before we dive into the solutions, let’s first understand what hard reset is and why you might need to perform one.
What is Hard Reset?
A hard reset is a process that restores your phone to its original factory settings, erasing all data and installed apps. This can be useful if your phone is experiencing issues such as crashing, freezing, or slow performance. Hard resetting your phone can also be necessary if you forget your lock screen password or need to sell your phone and want to erase all personal data.
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Now, let’s move on to the solutions for fixing and hard resetting your Samsung M31.
Solution 1: Charge Your Phone
One possible reason why you’re unable to access hard reset mode could be due to low battery. Make sure your phone is charged before attempting to hard reset it. If your phone battery is low, plug in your charger and wait until the battery has enough power before trying to enter the hard reset mode.
Solution 2: Use Different Methods to Enter Hard Reset Mode
There are several ways to enter hard reset mode on Samsung M31. If you’re unable to enter the mode using one method, try using a different one. Below are the different methods to enter the hard reset mode on Samsung M31:
Method 1: Using Key Combinations
To enter hard reset mode using key combinations, follow these steps:
- Turn off your phone.
- Press and hold the Volume Up button and Power button simultaneously.
- Release both buttons when the Samsung logo appears.
- You will see the Android logo with the message “No command”. Press and hold the Power button and then press the Volume Up button.
- Use the Volume buttons to navigate to “Wipe data/factory reset” and select it using the Power button.
- Select “Yes” to confirm the reset.
- Once the reset is complete, select “Reboot system now” to restart your phone.
Method 2: Using the Settings Menu
To enter hard reset mode using the settings menu, follow these steps:
- Open the Settings app on your phone.
- Scroll down and tap on “General Management”.
- Tap on “Reset”.
- Select “Factory data reset”.
- Tap on “Reset” to confirm.
- Once the reset is complete, your phone will restart.
Solution 3: Reset Your Phone Using Samsung Find My Mobile
If you’re still unable to enter hard reset mode using the above methods, you can try resetting your phone using Samsung Find My Mobile. This method is useful if your phone is locked, or you’ve forgotten your password. However, you need to have a Samsung account and your phone must be connected to the internet. To reset your phone using Samsung Find My Mobile, follow these steps:
- Go to the Samsung Find My Mobile website.
- Log in using your Samsung account credentials.
- Select your phone from the list of devices.
- Click on “Erase data” to reset your phone.
- Once the reset is complete, your phone will restart.
How to Fix and Perform a Hard Reset on Samsung M31 When Hard Reset Mode Can’t Be Accessed | Video |
Final Thoughts
A hard reset can be a powerful tool for fixing issues on your Samsung M31, but if you’re unable to access the hard reset mode, it can be frustrating. However, by following the above solutions, you should be able to fix the issue and perform a hard reset on your Samsung M31. Remember to back up your data before resetting your phone, as the process will erase