The Samsung Galaxy S6 Edge is a smartphone that features a touchscreen display for user interaction. When the touch screen of the device is not working, it means that the user is unable to interact with the device using touch inputs, which can be frustrating and limit the usability of the device.
There can be several reasons why the touch screen of a Samsung Galaxy S6 Edge may not be working, including hardware or software issues. Some common causes of touch screen problems on this device include:
- Physical damage: If the device has been dropped or subjected to impact, the touch screen may become unresponsive or develop dead spots.
- Software issues: If the software of the device is not functioning properly, it can cause the touch screen to become unresponsive or erratic.
- Overheating: When the device gets too hot, it can cause the touch screen to become unresponsive.
- Hardware issues: If there is a problem with the hardware components of the device, such as the touch screen digitizer or the display assembly, it can cause touch screen issues.
If you are experiencing touch screen issues with your Samsung Galaxy S6 Edge, you may need to troubleshoot the problem or seek assistance from a qualified technician.
How to Fix Samsung Galaxy S6 edge Touch Screen Not Working ?
If you are experiencing touch screen issues with your Samsung Galaxy S6 Edge, there are several troubleshooting steps you can try to solve the problem. Here are some steps you can take:
- Restart your device: Sometimes, a simple restart can solve touch screen issues. Press and hold the power button until the “Power off” option appears. Tap “Power off” and then turn the device back on again.
- Remove any protective case or screen protector: If you have a protective case or screen protector on your device, it may be interfering with touch screen sensitivity. Try removing it and see if the touch screen works properly.
- Calibrate the touch screen: You can try to calibrate the touch screen by going to Settings > Display > Screen mode > Touchscreen Calibration. Follow the on-screen instructions to calibrate the touch screen.
- Boot into safe mode: Booting your device into safe mode can help you determine if a third-party app is causing the touch screen issue. Press and hold the Power button, then press and hold the Volume Down button. Release both buttons when the Samsung logo appears. Hold the Volume Down button until the device finishes restarting. Once the device is in safe mode, try using the touch screen and see if it works properly. If it does, then a third-party app may be causing the issue.
- Perform a factory reset: If all else fails, you can perform a factory reset on your device. Note that this will erase all data on your device, so make sure to back up your data before proceeding. To perform a factory reset, go to Settings > Backup and reset > Factory data reset. Follow the on-screen instructions to reset your device.
If none of these steps solve the touch screen issue, you may need to seek assistance from a qualified technician or Samsung support.