How to solve a Motorola One boot loop problem?

A boot loop problem on your Motorola One can be frustrating and can prevent you from accessing your device. This issue can be caused by a variety of reasons such as software glitches, system updates, or third-party applications. In this article, we will guide you through the steps to solve a Motorola One boot loop problem.

Fix a Motorola One boot loop problem

Step 1: Try Booting into Safe Mode

The first step to solving a boot loop problem on your Motorola One is to try booting it into safe mode. Safe mode is a diagnostic mode that disables all third-party applications and services, allowing you to troubleshoot the issue.

To boot your Motorola One into safe mode, follow these steps:

1. Press and hold the power button on your device until the Power off option appears on the screen.
2. Tap and hold the Power off option until the Safe mode option appears.
3. Tap on the Safe mode option to boot your device into safe mode.

If your device boots into safe mode, it means that a third-party app is causing the boot loop problem. You can try uninstalling the recently installed app and then rebooting your device to see if the issue has been resolved.

Step 2: Clear Cache Partition

If booting your device into safe mode doesn’t solve the boot loop problem, you can try clearing the cache partition on your Motorola One. Clearing the cache partition can help solve various software-related issues, including boot loop problems.

To clear the cache partition on your Motorola One, follow these steps:

1. Power off your device.
2. Press and hold the Volume Down button and the Power button simultaneously until the Boot mode selection menu appears.
3. Use the Volume Down button to navigate to Recovery mode, then use the Volume Up button to select it.
4. When the Android robot with a red exclamation mark appears on the screen, press and hold the Power button and tap the Volume Up button once.
5. Use the Volume Down button to navigate to Wipe cache partition, then use the Power button to select it.
6. Use the Volume Down button to highlight Yes, then use the Power button to select it.
7. Wait for the cache partition to be cleared, then select Reboot system now to reboot your device.

Step 3: Perform a Factory Reset

If clearing the cache partition doesn’t solve the boot loop problem, you can try performing a factory reset on your Motorola One. A factory reset will erase all data and settings on your device, so make sure to backup your important data before proceeding.

To perform a factory reset on your Motorola One, follow these steps:

1. Power off your device.
2. Press and hold the Volume Down button and the Power button simultaneously until the Boot mode selection menu appears.
3. Use the Volume Down button to navigate to Recovery mode, then use the Volume Up button to select it.
4. When the Android robot with a red exclamation mark appears on the screen, press and hold the Power button and tap the Volume Up button once.
5. Use the Volume Down button to navigate to Wipe data/factory reset, then use the Power button to select it.
6. Use the Volume Down button to highlight Yes, then use the Power button to select it.
7. Wait for the factory reset to complete, then select Reboot system now to reboot your device.

After the factory reset, your device should boot up normally without any boot loop problems.

In conclusion, boot loop problems on your Motorola One can be solved by booting into safe mode, clearing the cache partition, or performing a factory reset. Make sure to backup your important data before performing a factory reset, as it will erase all data on your device. If none of these solutions work, you may need to contact Motorola customer support for further assistance.